June 2017
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Have Virgin been hiring BA’s awful staff?

I recently went to the US with Virgin and paid a fair whack to travel in their Premium Economy section. It was awful. The staff were arrogant, unfriendly and unhelpful – more interested in chatting amongst themselves than serving their passengers. You almost had to beg to get a second glass of wine with your meal.

It all reminded me of the 12 years I had to fly with BA most weeks for work and had to put up with BA’s appalling, overpaid, underperforming, stuck-up idiots masquerading as flight attendants. I wonder if Virgin have been hiring some of BA’s awful staff – it certainly felt like it.

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