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Don’t waste your money on “Crisis at Christmas”

As Christmas (the season for giving) approaches, most of us are being bombarded by gimme gimme gimme letters from some of Britain’s over 200,000 charities. Among the pile coming through my door was one from “Crisis at Christmas”.

I have given to them in the past. But since I researched and wrote my latest book THE GREAT CHARITY SCANDAL, I’ve become a bit more careful about whom I give my very limited money to. So, before putting a modest cheque into the Crisis at Christmas envelope, I had a quick shifty through their financial accounts. And I really didn’t like what I saw.

The charity Crisis UK was founded in 1967 in response to the Ken Loach film Cathy Come Home shown the previous year, and a publicity campaign highlighting the plight of homeless people. Crisis launched their Crisis at Christmas campaign in 1972.

There were three things that worried me when I looked at how Crisis uses and (IMHO) abuses our money:

1. Too little used for ‘charitable activities’

According to the Charity Commission on average our charities spend £8.50 of every £10 donated on supposed ‘charitable activities’. Of course, I know that’s complete bollox as many charities include things like consultancy fees paid to the founder, administration costs and all kinds of political campaigning as ‘charitable activities’ when they clearly are not. But let’s put that aside for the moment and compare like with like – the financial report from Crisis with the financial reports from other charities.

Whereas the average charity reportedly spends £8.50 of every £10 donated on ‘charitable activities’, Crisis spends only £6.79. That’s a pretty big difference:

Crisis charitable spending comparison

If Crisis could match other charities, that would leave an extra £4m a year less for management and bureaucracy and thus £4m a year more for ‘charitable activities

2. Highly-paid staff

You might have thought a relatively small charity dealing with the homeless in the UK would pay its employees less than charities operating in some of the world’s most dangerous countries? Well, you would have been wrong. Whereas the average employee cost (salary, social security and pension) at charities like Oxfam, Red Cross and Save the Children are in the range of £20,000 to £26,000, the average employee cost at Crisis is a much more generous £37,183:


Crisis employee cost

Ooopps!

3. Highly-paid boss

Crisis won’t tell me how much their boss is paid. They just do the legal minimum of reporting that he or she is in the salary band of £100,000 to £109,999 (so let’s assume they’re getting in the middle of that range – £105,000). Crisis has about 251 FTEs (full-time equivalent employees). Yet the Crisis boss is being paid at pretty much the same level as the boss of Oxfam (4,855 FTEs) and more than the boss of CAFOD (444 FTEs):

Crisis boss salary comparison

So the Crisis boss is being paid a similar salary as bosses of charities with many more employees possibly operating in many more countries. Does that seem right to you?

Conclusion – 1 Does Crisis deserve our money?

I have phoned and emailed the media department at Crisis asking why so little money is used on ‘charitable activities’ and why Crisis employees seem to be so expensive. But sadly I have not yet had a reply.

However, from what I’ve seen, I’m not wasting any more of my money on Crisis at Christmas and its (IMHO) over-paid employees and boss.

Conclusion – 2 Why does Crisis even exist?

But hold on a minute. I’ve just seen a TV ad for Shelter. I wonder what the £60m-a-year Shelter does? Oh, Shelter seems to be doing pretty much the same thing as the £25m-a-year Crisis:

crisis vs shelter

So, if we merged these two charities, we could probably save around £7m in administration and support costs. That’s £7m more that could be used for real ‘charitable purposes’. What about it Shelter and Crisis? Oh, you don’t want to merge as that would mean lots of highly-paid bosses and bureaucrats losing their jobs and bosses losing the chance of their OBEs or whatever gongs they’re after.

So, there’s another reason not to give a penny of your money to either Crisis or Shelter. They’ll just waste too much of it on themselves.

Incidentally, the average employee cost at Shelter is £34,992, well above the main international poverty charities like Oxfam (£22,327) or Save the Children (£19,075), but comfortably below the £37,183 of those lucky people at Crisis

62 comments to Don’t waste your money on “Crisis at Christmas”

  • Richard Broad

    Couldn’t agree more Amy, I have reset all my charitable giving to local charities, which is a shame as I would have liked to continue supporting charities that are close to my heart, like Cancer UK and Shelter, but not when their CEOs are taking such huge sums

  • Jim Hart

    Give to Salvation Army as their leader is also leader leader of church on £10,000 year ,what you give goes to the charity.

  • I dont give to any charity now, because very little of the money goes to those who need it. Most charities should b3 shut down for fraud, most are big money makers especially for the CEO’s

  • Crisis are definitely committing fraud by deception. I’ve written about the Crisis at Christmas scam at length on https://londonhomelessinfo.wordpress.com/crisisxmas

    This year Crisis have scammed over £63 million donations to provide one takeaway for 5 days from 24 Dec-28 Dec 2021 and nothing else! https://londonhomelessinfo.wordpress.com/christmas

  • No problem. I am aware all of that. Nothing more I can contribute or add.

  • Andy Summerscales

    Just seen an advertisement on Sky TV for this “supposed charity” asking for £29.00 no less.
    Most if not all charities are now nothing more than a money making scam to gain monies from the public who at this time of rising costs of living and vastly increased costs of fuel for heating and Tavel cannot even consider giving money.
    They disgust me to the point that now with the amount of I call them begging adverts on the television and social give absolutely nothing to any of them, I’m don’t with this rubbish.
    At the very least they should hand their head in shame, that won’t happen of course as this is nothing more than yet another gravy train for the rich and ruthless

  • Jac green

    Found it really distressing listening to Jo Brands voice pulling at heart strings for Crisis at Christmas.
    Have always thought of her as a decent intelligent woman…..how sad

  • Graham Briggs

    London Homeless info your blog is incorrect. You have missed out that Crisis run hotels for rough sleepers in 2020, 2021 and again this year. I was there and will do another 8 days this year.

  • Sally

    Graham Brigg – surely hotel accommodation is too expensive- wouldn’t it make sense to buy properties for use????????‍♀️

  • Barney

    The volunteers who work through the Christmas period are angels , it’s not all bad

  • Rosemary Lee

    Like many people here, I now give to local charities and homeless people on the street. I’m so glad I happened on this website after seeing the crisis advert. My late mum always gave to the Sally army.

  • Richard

    Charities seem to be listed in order of what percentage is used for administration etc. However it seems to be the normal for some CEO’s to earn £100k plus. How does that fit with many people doing extreme events to be able to donate. For me some CEO’s moral compass is not existent

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