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Don’t get fooled by the “Transformation” trick

Last night I appeared (rather briefly) in a BBC2 documentary – WHO’S SPENDING BRITAIN’S BILLIONS?

I made two appearances:

one was to explain how management consultants ‘land and expand’ in any organisation, especially the useless, incompetently-managed British public sector. The consultants get their foot in the door by offering to do a cheapish study on […]